At 502 CARES, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, interact with our services, or engage with us in any way.
1. Information We Collect
We may collect the following types of personal and non-personal information:
✔️ Personal Information (provided voluntarily):
- Name, email address, phone number, and mailing address.
- Payment details (for donations) processed securely through third-party payment gateways.
- Information submitted via contact forms, volunteer applications, or service requests.
✔️ Non-Personal Information (collected automatically):
- IP address, browser type, device information.
- Website usage data (pages visited, time spent, referring website).
- Cookies and tracking technologies for website functionality and analytics.
2. How We Use Your Information
We use the collected information to:
✅ Provide Services: Process inquiries, requests, and applications for assistance.
✅ Communicate: Respond to emails, send updates, newsletters, or donation confirmations.
✅ Improve User Experience: Enhance our website, analyze visitor trends, and customize content.
✅ Process Donations: Ensure secure transactions through trusted third-party payment processors.
✅ Protect Against Fraud & Abuse: Ensure security and comply with legal obligations.
3. How We Protect Your Information
Your privacy is important to us. We implement the following security measures:
???? Data Encryption: Secure transmission of sensitive information via SSL encryption.
???? Restricted Access: Only authorized personnel can access personal data.
???? Third-Party Compliance: We work with trusted third parties that comply with industry security standards.
We do not sell, trade, or share your personal information with third parties for marketing purposes.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
???? Enhance site functionality and user experience.
???? Analyze website traffic and visitor behavior.
???? Remember preferences for a better browsing experience.
???? Managing Cookies: You can control or disable cookies through your browser settings.
5. Third-Party Links & Services
Our website may contain links to third-party websites or donation platforms. Please note that we are not responsible for their privacy policies or practices. We encourage users to review their privacy policies before providing any information.
6. Your Rights & Choices
You have the right to:
✔️ Access & Update Information: Request a copy of your data or update your personal details.
✔️ Opt-Out of Communications: Unsubscribe from emails or newsletters at any time.
✔️ Request Data Deletion: Ask us to remove your personal data from our systems (subject to legal requirements).
???? To exercise these rights, please contact us at: info@502care.org
7. Children’s Privacy
502 CARES does not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal data, we will take steps to remove it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date”. We encourage users to review this policy regularly.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us:
???? 502 CARES
???? Address: 500 W Jefferson St, Ste 2100, Louisville, KY 40202
???? Email: info@502care.org